new req to test CR
Description
Sandra Martin
e-Learning Consultant ■ Technical Trainer ■ Freelance Graphic Designer
PROFILE
Dynamic graphic artist with 9 years experience as a technical trainer, web designer, instructional designer and computer-based training (CBT) developer. Extensive knowledge of Learning Management Systems (LMS), e-learning technologies, and multimedia deployment. Highly effective communication, analysis, problem-solving, and presentation skills with the ability to build and maintain relationships across various business areas.
PROFESSIONAL EXPERIENCE
Hubspot, Cambridge, MA | 2005 –2009 |
Employee Trainer | |
Led corporate-wide efforts to advance e-learning at Company Name by integrating new e-learning tools and technologies with the current corporate infrastructure. Strong advocate of e-learning and served as a resource to other trainers and departments on how to use the e-learning tools. Key Roles:
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E-Learning Developer | |
■ LMS lead administrator responsible for user-interface design, CBT deployment, and reporting requirements ■ Researched and recommended new e-learning tools to integrate with existing technology to streamline workflow processes, expand capabilities, and keep pace with the industry ■ Partnered with Information Technology to test all new e-learning tools to ensure integration with existing systems ■ Consulted with Subject Matter Experts (SME) from various business areas to develop content for CBT courses ■ Developed, designed, and implemented SCORM compliant CBT courses using various e-learning methods ■ Developed, deployed, and maintained multimedia educational websites ■ Developed standards and guidelines for all e-learning materials ■ Converted ILT courses to an online format which eliminated the need for travel and saved the company over $50,000 ■ Redesigned the current LMS to fit evolving corporate needs which saved the company over $250,000 in replacement costs
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Graphic Designer | |
■ Designed and implemented e-learning template to create a consistent experience for users and a single unified brand ■ Responsible for maintaining cohesive design across all aspects of e-learning. Monitor websites, tutorials, demos, jobaids, etc. ■ Presented CBT design ideas to clients using flowcharts, prototypes, storyboards, and mock-ups ■ Innovator of internal marketing plan for CBT and ILT courses. Developed all promotional materials including posters, brochures, newsletters, and online commercials
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Technical Trainer | |
■ Implemented and instructed the Microsoft Office Specialist Certification Program. Over 90% of students successfully obtained a MOS Certification ■ Designed and implemented training programs for all employees on change management, conflict management, creativity, business etiquette, and the Microsoft Office applications ■ Authored technical manuals and job aids ■ Troubleshot technical helpdesk calls regarding LMS, web-conferencing, Microsoft Office applications and other various software ■ Built customized Access databases for various business units to increase work team’s efficiency and productivity ■ Developed and implemented SharePoint team sites for various business areas to increase team communication and productivity | |
Talend, Redwood City, CA |
2000 – 2005 |
Senior Software Consultant
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Met with clients to assess training needs and overall learning objectives in order to develop customized technical courses. Facilitated face-to-face courses and through the Company Name. Developed tutorials for CD-ROMs and deployed multimedia training websites. | |
Pandora, Oakland, CA |
2002 – 2004 |
Staffing Coordinator/Administrative Assistant
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Provided appropriate staff numbers for resident-care units and answered staffing questions and concerns. Provided technical training to nursing supervisors, as well as nursing staff. | |
ADDITIONAL EXPERIENCE
Twilio, Mountain View, CA2007 – Present
Graphic Designer
Self-employed with the sole responsibility for account development, project planning, and customer relations. Develop graphic design solutions for public agencies, private firms, and individuals. Design visual materials such as logos, business cards, letterheads, websites, brochures, and t-shirts.
TECHNICAL KNOWLEDGE
e-Learning Software |
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■ Adobe Breeze | ■ Adobe Photoshop | ■ Impatica for PowerPoint | ■ Macromedia Flash |
■ Adobe Captivate | ■ Articulate Engage | ■ Impatica OnCue | ■ MS FrontPage |
■ Adobe Illustrator | ■ Articulate Quizmaker | ■ Lectora | ■ MS Producer |
■ Adobe ImageReady | ■ Brainshark | ■ Macromedia Dreamweaver | ■ MS SharePoint 3.0 |
■ Adobe InDesign | ■ iLinc | ■ Macromedia Fireworks | ■ WebEx |
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Learning Management Systems | |||
■ Articulate Online | ■ Learn.com | ■ Peoplesoft | ■ SumTotal |
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Language |
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■ ActionScript | ■ CSS | ■ HTML/XHTML |
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General |
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■ Blogs | ■ Internet | ■ Podcasting | ■ Wikis |
EDUCATION
Stanford, Palo Alto, CA | August 2005 – Present | |
Master of Science in Adult Learning and Organizational Development with an emphasis in Learning Technologies | ||
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Stanford, Palo Alto, CA | January 2000 – August 2002 | |
Bachelor of Arts in General Studies with an emphasis in Graphic Design | ||
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CERTIFICATIONS
Microsoft Office 2003 Master Instructor Microsoft Office XP Master Instructor | February 2009 July 2007 |
LOMA Insurance Fundamentals – Level I: Life, Annuities, and Health | December 2007 |
MEMBERSHIPS
American Society for Training and Development (ASTD)
The eLearning Guild
LOMA Society
VOLUNTEER WORK
American Cancer Society
American Heart Association
Crossroads Elementary Outreach Program
Juvenile Diabetes Research Foundation